ADVANCED MANAGED SERVICES

ENDPOINT

• Microsoft Office 365 And/Or G-Suite         Management & Admin

• Operating System Patch Management

• Secure Remote Support

• Inventory Reporting

• Anti-Virus

• Anti-Malware

STRATEGIC ASSISTANCE

• IT Strategy Session

• Annual IT Risk Assessment

• Business Continuity Planning

• IT User Policy

• Disaster Recovery Failover Testing             (Annual)

• Cloud Back Up And Disaster Recovery

• Maintenance Automation

MANAGED SERVER

• Server Monitoring & Remediation

• Operating System Patch Management

• Anti Virus

• Anti Malware

• Email management

• Spam Filtering

• Backup and Storage Management

• Capacity Planning

• Level 2 & 3 Troubleshooting

• Vendor Co ordination for Break fix &        Resolution

TALENT ASSISTANCE

• Dedicated L2 Onsite Resource

• Dedicated L3 Onsite Resource

• Shared L4 Resource

Infrastructure Monitoring:

• Tool for Network & Infrastructure               Monitoring

NETWORK MANAGEMENT

• Software Defined Networking

• Data Centre Automation

• Hybrid IP Telephony & Immersive               Collaboration

• Remote Worker Support

• Capacity Planning

• Vendor Co ordination for Break fix &         Resolution

SECURITY

• Security Incident Response Plan

• 24x7 Intrusion Detection And Response • Phishing Prevention & Security

• Vulnerability Assessment and                       Penetration Testing

• Anti Virus Monitoring

• Firewall Monitoring

• Email Security Monitoring

• AD Monitoring

• Bi Annual Security Configuration                 Assessment

• Recommendation Reports

• Threat Detection

• End point protection and response

• Network threat detection

• End point web protection

• 24*7 Monitoring and Automated                 notification

• Incident Remediation & Support

• 24*7 Dedicated Analyst

• Continuous Security policy monitoring      & fine tuning

• Brand Protection with Quarterly Report