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 CISCO SMARTNET

A health Network will keep the business functions available, secure, and operating at peak performance.

 

  Since Networks are the lifeline that connects your customers to goods and services, the effects of downtime can be significant, decreasing productivity, eroding customer confidence, and losing revenue.

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  One of the means for attaining a health network, is to have a guaranteed technical support service. This can be achieved by having Cisco SMARTnet Service Contract.

 

Cisco SMARTnet Service is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco experts and extensive Cisco.com resources.

HERE IS WHAT TO BE DONE

Migrating to alternative Cisco platforms and technology, at a lower cost through Buy Back/Take back Program.

Cisco's Take back and Recycle Program enables you to properly dispose of products that have reached their end of useful life. The program is open to all users of Cisco equipment and equipment branded by companies acquired by Cisco.

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RISKS FOR BEING OUT OF WARRANTY

  • Lack of Support from Cisco TAC

  • Failure to access Cisco Online Self-help Support

  • Not being eligible for minor and major OS releases.

  • Not being eligible for hardware Replacement.

  • Lack of Onsite support when necessary.

  CISCO NETWORK REFRESH

Products are not manufactured to operate for the life time. They do reach End of their Product Life Cycle. Products reach the end of their Product Life Cycle for a number of reasons. These reasons may be due to market demands, technology innovation and the products simply mature over time and are replaced by functionally richer technology.

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END OF PRODUCT  LIFE CYCLE

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  The end-of-life process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, the product is not sold, manufactured, improved, repaired, maintained, or supported

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EFFECTS OF USING  EoS PRODUCTS

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  • Renewal of service contract will not extend beyond the last date of support.

  • No Access to Cisco's Technical Assistance Center (TAC)

  • Hardware Repair or Replacement will not be available

  • Spares or replacement parts for hardware will not be available

  • Cisco Engineering will no longer develop, repair, maintain, or test the product software.

  • Cisco will not provide bug fixes, maintenance releases, work arounds, or patches for critical bugs reported.

  • Cisco will not provide bug fixes, maintenance releases, work arounds, or patches for operating system and Application software.

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